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Alibaba Group
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{{redirect|Alibaba}}{{short description|Hangzhou-based group of Internet-based e-commerce businesses}}{{EngvarB|date=January 2016}}{{Use dmy dates|date=January 2016}}{{coord|30.189602|N|120.190371|E|type:landmark_region:CN-33_source:Gaode|format=dms|display=title}}







factoids
| ISIN = US01609W1027Conglomerate (company)>ConglomerateHangzhou, Zhejiang| founder = Jack MaPeng Lei| location = No. 969 West Wen Yi RoadWEB, Our officespublisher=Alibaba Group quote=Alibaba (China) Co., Ltd: 969 West Wen Yi Road, Yu Hang District, Hangzhou 311121, 2018-12-18, | location_city = Yuhang District, Hangzhou, Zhejiang| area_served = Worldwide }}E-commerce Cloud computing >Entertainment Mobile commerce > Retail Mobile media >Films Television programs>TV shows }}Alibaba Group#Alibaba.com> Alibaba CloudAliExpress> AliOSAlipay> AliGenieTaobao> Tmall }}376.844 billionACCESSDATE=MAY 15, 2019, 57.084 billion}} (US$8.506 billion, 2019)80.234 billion}} (US$11.955 billion, 2019)965.076 billion}} (US$143.801 billion, 2019)608.583 billion}} (US$90.681 billion, 2018)| owner =| num_employees = 101,958 (March 31, 2019)| parent =| divisions =Alibaba Group#Companies and affiliated entities>companies and affiliated entities| location_country = Chinaweblink}}}}







factoids
order=stpic=Alibaba in Calligraphical Chinese Characters.jpgy=Aléihbābā Jaahptyùhn}}Alibaba Group Holding Limited is a Chinese multinational conglomerate holding company specializing in e-commerce, retail, Internet, and technology. Founded 4 April 1999, the company provides consumer-to-consumer (C2C), business-to-consumer (B2C), and business-to-business (B2B) sales services via web portals, as well as electronic payment services, shopping search engines and cloud computing services. It owns and operates a diverse array of businesses around the world in numerous sectors, and is named as one of the world's most admired companies by Fortune.NEWS, Alibaba Named to FORTUNE's World's Most Admired Companies List {{!, Alizila.com|url=http://www.alizila.com/alibaba-named-fortunes-worlds-admired-companies-list/|work=Alizila.com|date=19 January 2018}}WEB, McClay, Rebecca, 10 Companies Owned by Alibaba,weblink Investopedia, 25 July 2017, At closing time on the date of its initial public offering (IPO) – US$25 billion – the world's highest in history, 19 September 2014, Alibaba's market value was US$231 billion.WEB,weblink Alibaba surges 38 percent on massive demand in market debut, Baker, Lianna B., Toonkel, Jessica, Vlastelica, Ryan, September 19, 2014, Orlofsky, Steve, Adler, Leslie, Reuters, October 12, 2017, {{as of|2018|December|19|}}, Alibaba's market cap stood at US$352.28 billion.WEB,weblink Alibaba Group Holding Market Cap (BABA), ycharts.com, en, It is one of the top 10 most valuable and biggest companies in the world.NEWS,weblink Beijing's battle to control its homegrown tech giants, TODAYonline, en, In January 2018, Alibaba became the second Asian company to break the US$500 billion valuation mark, after its competitor Tencent.NEWS, Alibaba market value hits the $500 billion valuation mark · TechNode,weblink TechNode, 25 January 2018, {{as of|2018||}}, Alibaba has the 9th highest global brand value.NEWS, China Now Has 2 of the Top 10 Most Valuable Brands in the World For the First Time,weblink Fortune, en, Alibaba is the world's largest retailer and e-commerce company, one of the largest Internet and AI companies, one of the biggest venture capital firms, and one of the biggest investment corporations in the world.NEWS, Huge Rounds, Heated Competition: How Tencent & Alibaba Are Defining VC In China - Crunchbase News,weblink Crunchbase News, NEWS, McLaughlin, Bay, This Week In China Tech: Alibaba Brings AI To Pig Farming And Retail Tech On The Rise,weblink Forbes, en, NEWS, McLaughlin, Bay, This Week In China Tech: Alibaba Buys Chip Maker, Face Scans To Board Planes, And More,weblink Forbes, en, NEWS, McLaughlin, Bay, This Week In China Tech: Alibaba Invests 1 Trillion Yuan And China Battles Against Google's AlphaGo,weblink Forbes, en, NEWS, How Alibaba is using AI to power the future of business,weblink en-au, The company hosts the largest B2B (Alibaba.com), C2C (Taobao), and B2C (Tmall) marketplaces in the world.NEWS, Alibaba's Nine Biggest Competitors in Asia,weblink Global From Asia, 23 August 2018, NEWS, Alexa Top 500 Global Sites,weblink www.alexa.com, en, Its online sales and profits surpassed all US retailers (including Walmart, Amazon, and eBay) combined since 2015.NEWS, Cheng, Allen, Alibaba vs. The World,weblink 25 April 2018, Institutional Investor, July 25, 2017, It has been expanding into the media industry, with revenues rising by triple percentage points year on year.NEWS, Alibaba generates more revenue than Amazon and eBay combined,weblink RT International, en-EN, NEWS, Alibaba Becomes World's Most Valuable Retail Brand {{!, News {{!}} Apparel Magazine(AM)|url=https://apparelmag.com/alibaba-becomes-worlds-most-valuable-retail-brand|work=apparelmag.com|language=en}} It also sets the record on the 2018 edition of China's Singles' Day, the world's biggest online and offline shopping day.NEWS, Pham, Sherisse, Alibaba Singles Day sales top $30 billion, CNN, November 10, 2018,weblink November 16, 2018, NEWS, Tech in Asia - Connecting Asia's startup ecosystem,weblink www.techinasia.com,

Naming

The company's name came from the character Ali Baba from the Middle Eastern folk tale collection One Thousand and One Nights because of its universal appeal.WEB,weblink Alibaba's IPO Filing: Everything You Need to Know – Digits – WSJ, blogs.wsj.com, 11 July 2014, As Jack Ma, one of the founders, explainedweblink– The original forum post referred to in the wordlab article; it does not appear to have been posted by Alibaba staff}}

History

On 4 April 1999, Jack Ma and his team of 17 friends and students founded Alibaba.com, a China-based B2B marketplace site, in his Hangzhou apartment. In October 1999, Alibaba received a US$25 million investment from Goldman Sachs and SoftBank. Alibaba.com was expected to improve the domestic e-commerce market and perfect an e-commerce platform for Chinese enterprises, especially small and medium-sized enterprises (SMEs), to help export Chinese products to the global market as well as address World Trade Organization (WTO) challenges. In 2002, Alibaba.com became profitable three years after launch. Ma wanted to improve the global e-commerce system, so from 2003 onward, Alibaba launched Taobao Marketplace, Alipay, Alimama.com, and Lynx.NEWS,weblink Jack Ma: The man leading the Chinese e-commerce market, Popovic, Stevan, May 4, 2014, Hot Topics, WEB,weblink Alibaba Group, www.alibabagroup.com, 2019-01-17, When eBay announced its expansion into China in 2003, Ma viewed the American company as a foreign competitor and rejected eBay's buyout of Alibaba's subsidiary Taobao. Through applying existing technologies and gaining trust in the Chinese e-commerce market, as well as expanding through dominating the market at a loss before making a return on additional services, Alibaba's subsidiaries outperformed eBay in the Chinese e-commerce market, claiming a growing percentage of consumers from eBay. Alibaba subsidiary Taobao would later force eBay out of the Chinese market, with eBay closing its unprofitable China Web unit, though the two companies would break even six years later.WEB,weblink The Rags-to-Riches Life Story of Alibaba Founder Jack Ma, 2017-03-02, Inc.com, 2019-01-17, WEB,weblink Quicktake - Alibaba, Chen, Lilu Yilun, 19 November 2017, www.bloomberg.com, 2019-01-17, In 2005, Yahoo! invested in Alibaba, buying a 40% stake in the company for US$1 billion. This would as a result net in US$10 billion in Alibaba's IPO alone to Yahoo!.According to Li Chuan, a senior executive at Alibaba, the company was planning in 2013 to open traditional brick and mortar retail outlets in partnership with Chinese real estate company Wanda Group.WEB, BrightWire News,weblink Alibaba to Open Brick and Mortar Stores in Wanda Plazas Across China, Hsu, Alex, 3 July 2013, yes, 13 October 2013,weblink" title="web.archive.org/web/20131013150400weblink">weblink Additionally, Alibaba purchased a 25% stake in Hong Kong-listed Chinese department store chain Intime Retail in early 2014.NEWS, Mozur, Paul, Esther Fung, Alibaba to Pay $692 Million for Stake in Intime Retail,weblink 23 September 2014, Wall Street Journal, 31 March 2014, In early 2017, Alibaba and Intime's founder Shen Guojun agreed to pay as much as HK$19.8 billion (US$2.6 billion) to take the store chain private. Alibaba's stake—28% from 2014's US$692 million investment—would rise to about 74% after the deal.Lin, Liza; Nathan Becker (January 10, 2017), "Alibaba Bags Chinese Retailer Intime in $2.6 Billion Deal" (subscription), Wall Street Journal. Retrieved 2017-01-10.In April 2014, Alibaba, Coatue Management, and Andreessen Horowitz led a US$250 million Series D financing round that was completed by on-demand transportation company Lyft, bringing its total amount raised to $332.5 million.WEB,weblink Lyft Raises $250 Million From Coatue, Alibaba, And Third Point To Expand Internationally, TechCrunch, en-US, 2019-01-17, On 5 June 2014, Alibaba bought a 50% stake of Guangzhou Evergrande F.C. from Evergrande Real Estate Group Ltd. in a deal that was worth 1.2 billion yuan (US$192 million).WEB,weblink Alibaba Buys Into Soccer Team After Billionaires' Drinks, 5 June 2014, www.bloomberg.com, 2019-01-17, On 5 September 2014, the group—in a regulatory filing with the US Securities and Exchange Commission—set a US$60- to $66- per-share price range for its scheduled initial public offering (IPO), the final price of which would be determined after an international roadshow to gauge the investor interest in Alibaba shares to shareholders. On 18 September 2014, Alibaba's IPO priced at US$68, raising US$21.8 billion for the company and investors. Alibaba was the biggest US IPO in history, bigger than Google, Facebook, and Twitter combined.JOURNAL, SAGE Journals: Your gateway to world-class journal research, Journal of Business and Technical Communication, 31, 30–62, en, 10.1177/1050651916667530, 2017, Zhang, Yuejiao, NEWS, Alibaba's IPO Priced at $68 a Share,weblink 18 September 2014, 18 September 2014, The Wall Street Journal, NEWS, Alibaba prices at $68, becomes top U.S. IPO,weblink 18 September 2014, 18 September 2014, USA Today, On 19 September 2014, Alibaba's shares (BABA) began trading on the NYSE at an opening price of $92.70 at 11:55 am EST. On 22 September 2014, Alibaba's underwriters announced their confirmation that they had exercised a greenshoe option to sell 15% more shares than originally planned, boosting the total amount of the IPO to $25 billion.NEWS,weblink Alibaba's Banks Boost IPO Size to Record of $25 Billion, 22 September 2014, Bloomberg L.P., Chen, Lulu Yilun, Picker, Leslie, 23 September 2014, NEWS, Alibaba Sells Extra Shares; IPO Raises $25B, Breaks Global Record,weblinkweblink" title="archive.is/20140926163424weblink">weblink yes, 26 September 2014, 22 September 2014, 26 September 2014, IBTimes.com, In January 2017, Alibaba and the International Olympic Committee jointly announced a $800 million deal that would last till 2028 in where the company would sponsor the Olympic Games.WEB,weblink Alibaba Olympics Sponsorship Deal Said to Be Worth $800 Million, 19 January 2017, www.bloomberg.com, 2019-01-17, In September 2018, Jack Ma, the main founder of Alibaba, announced that he would step down as chairman in a year's time so he could focus on philanthropy.NEWS,weblink China will struggle to produce another Jack Ma, The Economist, 2018-09-17, en, In response to the announcement, The Economist stated that Ma had a significant impact in China and worldwide via contributions and dedication to various businesses.NEWS,weblink China will struggle to produce another Jack Ma, The Economist, 2018-09-19, en, In May 2019, Bloomberg cited sources familiar with the matter as saying that Alibaba was considering raising $20 billion through a second listing in Hong Kong.WEB,weblink Alibaba Weighs Raising $20 Billion Through A Second Listing, Bloomberg, en-US, 2019-05-29,

Companies and affiliated entities

E-commerce and retail service platforms

File:Alibaba Binjiang Park.jpg|thumb|240px|Alibaba (Binjiang District|Binjiang]] Campus in Hangzhou, headquarters for Alibaba's B2B service.WEB, Alibaba Subsidiary Aboub B2B Marketplace,weblink ABOUB, 11 November 2017,weblink 11 November 2017, yes, dmy-all, |alt=)In 1999, Jack Ma launched the primary business of Alibaba, Alibaba.com, while working as an English teacher in Hangzhou. Alibaba.com later became the world's largest online B2B trading platform for small businesses as of 2014.NEWS, Alibaba Flexes Muscles Before IPO,weblink Wall Street Journal, 26 November 2014, Alibaba.com has three main services: the English language portal Alibaba.com, which handles sales between importers and exporters from more than 240 countries and regions,WEB, Alibaba Group Company Overview,weblink Alibaba Group Group, 18 October 2013, the Chinese portal 1688.com, which manages domestic B2B trade in China, and transaction-based retail website AliExpress.com(全球速卖通), which allows smaller buyers to buy small quantities of goods at wholesale prices.WEB,weblink Open Sesame? Trump & Alibaba CEO Jack Ma talk of creating 1mn US jobs, RT International, Alibaba.com went public at the Hong Kong Stock Exchange in 2007, and was delisted again in 2012.WEB, Alibaba Group Said to Plan Privatizing Alibaba.com Close to IPO Price,weblink Bloomberg L.P., 10 October 2014, In 2013, 1688.com launched a direct channel that was responsible for $30 million in daily transaction value.WEB, BrightWire News,weblink Alibaba's 1688.com Launches New Direct Channel, Responsible for 30 Million USD Per Day in Transactions Value, Hsu, Alex, 17 July 2013, yes, 13 October 2013,weblink" title="web.archive.org/web/20131013134423weblink">weblink In 2003, Alibaba launched Taobao Marketplace (淘宝网), offering a variety of products for retail sale. Taobao grew to become China's largest C2C online shopping platform and later became the second most visited web site in China, according to Alexa Internet.WEB,weblink Alibaba's Jack Ma Is Moving On, With an IPO Looming, Bloomberg L.P., Bloomberg, Bruce Einhorn, 16 January 2013, WEB,weblink Taobao's Alexa Statistics, Alexa.com, 8 January 2015, Taobao's growth was attributed to offering free registration and commission-free transactions using a free third-party payment platform.WEB,weblink From Stall to Mall, Zhe, Sun, January 2012, News China,weblink" title="web.archive.org/web/20140925203642weblink">weblink 25 September 2014, yes, dmy-all, Advertising made up 85 percent of the company's total revenue, allowing it to break even in 2009. In 2010, Taobao's profit was estimated to be Â¥1.5 billion (US$235.7 million), which was only about 0.4 percent of their total sales figure of Â¥400 billion (US$62.9 billion) that year, way below the industry average of 2 percent, according to iResearch estimates. According to Zhang Yu, the director of Taobao, between 2011 and 2013, the number of stores on Taobao with annual sales under Â¥100 thousand increased by 60%; the number of stores with sales between Â¥10 thousand and Â¥1 million increased by 30%, and the number of stores with sales over Â¥1 million increased by 33%.WEB,weblink Alibaba's Taobao Continues to Attract New Stores, Focuses on Personalized Services, Store Branding and Customized Contracts, Hsu, Alex, 17 July 2013, BrightWire News,weblink" title="web.archive.org/web/20131013140057weblink">weblink 13 October 2013, yes, In April 2008, Taobao introduced a spin-off, Taobao Mall (淘宝商城, later Tmall.com), an online retail platform to complement the Taobao C2C portal, offering global brands to an increasingly affluent Chinese consumer base. It became the eighth most visited web site in China as of 2013.WEB,weblink Alexa Web Site Statistics for Tmall.com, Alexa.com, Alexa.com, 18 October 2013, In 2012, Tmall.com later changed its Chinese name to Tianmao (天猫, "sky cat"), reflecting off of Tmall's Chinese pronunciation.WEB,weblink Tmall changes its name for better positioning - People's Daily Online, en.people.cn, 2019-01-03, In March 2010, Taobao launched the group shopping website Juhuasuan (聚划算), offering "flash sales", which are products that are available at a discount for only a fixed time period. In October 2010, Taobao beta-launched eTao, a comparison shopping website that offers search results from mostly Chinese online shopping platforms,WEB,weblink Microsoft and eTao, The Next Web, 10 December 2015, including product searches, sales and coupon searches. According to the Alibaba Group web site, eTao offers products from Amazon China, Dangdang, Gome, Yihaodian, Nike China, and Vancl, as well as Taobao and Tmall. As part of a restructuring of Taobao by Alibaba, these spin-offs became separate companies in 2011, with Tmall and eTao becoming separate businesses in June and Juhuasuan becoming a separate business later in October.WEB,weblink Alibaba splits Taobao into three parts, Pepitone, Julianne, CNNMoney, 2019-01-03, In 2010, Alibaba launched AliExpress.com, an online retail service made up of mostly small Chinese businesses offering products to international online buyers. It is the most visited e-commerce website in Russia.WEB,weblink Alibaba tops e-commerce sites in Russia as well as China, Adrien Henni, 2014-09-09, Internetretailer.com, 2017-05-09, It allows small businesses in China to sell to customers all over the world, resulting in a wide variety of products. It might be more accurate to compare AliExpress to eBay, though, as sellers are independent; it simply serves as a host for other businesses to sell to consumers.NEWS,weblink Why Alibaba is a success in the US: its market for human hair extensions nets American women in its weave, Kasperkevic, Jana, 2014-09-23, The Guardian, 2017-05-05, en-GB, 0261-3077, Similar to eBay, sellers on Aliexpress can be either companies or individuals. It connects directly Chinese businesses with buyers. The main difference from Taobao is that it's aimed primarily at international buyers, mainly in USA, Russia, Brazil or Spain.NEWS,weblink Jack Ma: Su inspiradora historia, GOOALI®, GOOALI®, 2017-05-05, es-ES, In 2013, Alibaba and six large Chinese logistics companies (including SF Express) established a company called Cainiao for delivery of packages in China. This network gradually grew to 14 local logistics companies in 2014.WEB, Liu, Cynthia, One Platform to Rule Them All: The Brains Behind Cainiao Network (PI),weblink E Commerce Asia, E COm Asia, 17 December 2018, In 2016, Alibaba's Taobao and Tmall, two of the world's largest and most popular online retail marketplaces, achieved a total transaction volume of 3 trillion yuan (US$478.6 billion). The company aims to double the transaction volume to 6 trillion yuan by 2020. {{as of|2018|February|}}, Taobao reached 580 million monthly active users, while Tmall achieved 500 million monthly active users.WEB,weblink 22 Amazing Taobao Statistics, 19 January 2017, DMR, WEB,weblink 18 Amazing Tmall Statistics, 19 February 2017, DMR, NEWS,weblink Alibaba achieves 3 trillion yuan transaction volume milestone {{!, ZDNet|last1=Lee|first1=Cyrus|work=ZDNet|language=en}} It is also rapidly expanding its e-commerce network abroad.WEB,weblink Alibaba takes control of logistics business, pledges $15 billion to expand network, Wu, Kane, Cadell, Cate, September 26, 2017, Muralikumar Anantharaman, Reuters, October 12, 2017, Alibaba has also announced that it will invest 100 billion yuan over five years to build a global logistics network, underpinning an aggressive overseas expansion, and demonstrating Alibaba's commitment to building the most efficient logistics network in China and around the world. It is investing a further 5.3 billion yuan in Cainiao Logistics to boost its stake to 51 percent from 47 percent.WEB,weblink Alibaba to Take Majority Stake in Cainiao Network, 2017-09-26, Alibaba Group, en,weblink" title="web.archive.org/web/20171003041151weblink">weblink 2017-10-03, 2017-10-03, The investment would value Cainiao, a joint venture of top Chinese logistics firms, at around US$20 billion.WEB,weblink Alibaba takes control of logistics business, hermes, 27 September 2017, The Straits Times, {{anchor|11Main}} On 11 June 2014, Alibaba launched US shopping site 11 Main. The 11 Main marketplace hosts more than 1,000 merchants in categories such as clothing, fashion accessories and jewelry as well as interior goods and arts and crafts and it plans to keep adding more, said the company.NEWS,weblink Alibaba Tackles Amazon, eBay on Home Turf, Juro Osawa, 11 June 2014, Wall Street Journal, WEB,weblink BBC News – China's Alibaba plans US online shop, bbc.com, 11 July 2014, On 23 June 2015, Alibaba announced that it is selling 11 Main to OpenSky, an online-marketplace operator based in New York.NEWS,weblink Alibaba Stumbles in U.S. Online Market, Juro Osawa, Eva Dou, 23 June 2015, Wall Street Journal, File:Lazada Laguna warehouse.jpg|thumb|Lazada warehouse in Cabuyao, Laguna, Philippines during the company's 11.11 sale promotion in 2018. Lazada Group is a subsidiary of Alibaba Group and Alibaba co-founder Lucy Peng Lei is CEO of the company.]]In April 2016, Alibaba announced that it intended to acquire a controlling interest in Lazada by paying $500 million for new shares and buying $500M worth of shares from existing investors.Alibaba Expands in Southeast Asia With $1 Billion Lazada Deal, www.bloomberg.com, 12.4.2016 Lazada Group is a Singaporean e-commerce company founded by Rocket Internet in 2011. Lazada operates sites in Indonesia, Malaysia, the Philippines, Singapore, Thailand, and Vietnam. Its sites launched in March 2012, with a business model of selling inventory to customers from its own warehouses. In 2013 it added a marketplace model that allowed third-party retailers to sell their products through Lazada's site. Lazada features a wide product offering in categories ranging from consumer electronics to household goods, toys, fashion and sports equipment. In March 2018, Alibaba announced its plan to invest an additional $2 billion in the company, totaling a $4 billion investment. Alibaba also plans to appoint Alibaba co-founder Lucy Peng as Lazada's new CEO.NEWS,weblink Alibaba invests additional $2 billion in Southeast Asian e-commerce firm Lazada, Choudhury, Saheli Roy, 2018-03-19, CNBC, 2018-03-20, In October 2016, Alibaba launched Alitrip, later named Fliggy, an online travel platform that is designed as an online mall for brands such as airline companies and agencies.NEWS,weblink Fliggy, the online travel platform you (probably) haven't heard of, tnooz, 2018-03-01, en-US, WEB,weblink 5 reasons why travel brands need to take notice of Alibaba's Fliggy - ChinaTravelNews, www.chinatravelnews.com, en, 2018-03-01, Fliggy set the target audience as younger generation and it strives to become a one-stop service when they plan their trips, particularly in overseas travel.WEB,weblink Alibaba Relaunches Travel site as Fliggy to Compete with CTrip, Inbound Reporter, Tom Berrigan, 7 March 2018, On 7 August 2017, Alibaba Group and Marriott International hotel group announced a comprehensive strategic co-operation. Two companies will set up a joint venture company. Through the docking technology system and the superiority resources, Fliggy has Marriott hotel flagship store. It has the same function with Marriott Chinese website and Marriott mobile app to create the best global travel experience for consumers.WEB,weblink Marriott Targets Chinese Travelers via Alibaba, POLING, MONICA, March 15, 2018,weblink 2018-03-16, yes, In 2017, Alibaba started opening a chain of supermarkets, named Hema (盒马, lit. box horse), as part of the company's "new retail strategy," where customers can either order in the store or online for delivery in under 30 minutes. It offers a mobile app that recommends customers products based on data analytics.WEB,weblink Alibaba Hema stores blend online and offline retail, Choudhury, Saheli Roy, 2017-07-18, www.cnbc.com, en, 2019-04-29, In addition, customers can have their groceries cooked to eat in the food court of the supermarket.WEB,weblink China has a supermarket unlike anything in the US — and it has 2 major advantages over Amazon Go, Peterson, Hayley, Business Insider, 2019-04-29, Alibaba ships parcels across all countries except for Argentina, Azerbaijan, Brazil, Central African Republic, Cuba, Ecuador, Iran, Korea, Liberia, Libya, Macedonia, Micronesia, Peru, Saudi Arabia, Sudan, Syria, Tajikistan, Uruguay, Venezuela and Yemen.NEWS, Alibaba's logistics ambition goes global,weblink EJ Insight, 16 June 2014,

Cloud computing and AI technology

In conjunction with the company's 10th anniversary, Alibaba launched Alibaba Cloud in September 2009, aiming to build a cloud computing service platform, including e-commerce data mining, e-commerce data processing, and data customization. It has R&D centres and operators in Hangzhou, Beijing, Hong Kong, Singapore, Silicon ValleyWEB,weblink aliyun.com, and Dubai.WEB,weblink Alibaba Cloud's global expansion program rolls into Dubai, Wanxia, Lin, 22 November 2016, www.atimes.com, 2 December 2016, In July 2014, Alibaba Cloud entered into a partnership deal with Inspur. Alibaba Cloud is the largest high-end cloud computing company in China.WEB,weblink Aliyun & Inspur Partner to Beat Cloud competition, In 2009, Alibaba acquired HiChina, the largest domain registration service and web hosting service company in China, and built it into Alibaba Cloud.NEWS,weblink Aliyun cloud growth makes Alibaba largest hosting company in China, Mutton, Paul, May 27, 2015, 17 August 2016, Netcraft, On 28 July 2011, Alibaba Cloud released AliOS (formerly Yun OS and Aliyun OS), a Linux distribution designed for mobile devices.WEB,weblink Is Aliyun OS really Linux? Android? A rip-off of both?, Steven J., Vaughan-Nichols, ZDNet, In the 2017 Computing Conference in Hangzhou, Alibaba launched AliGenie, a China-based open-platform intelligent personal assistant. It is currently used in the Tmall Genie smart speaker.WEB,weblink Alibaba's AI-powered speaker hits the shelves · TechNode, 11 August 2017,

FinTech and online payment platforms

File:Alipay payment 20160121.jpg|thumb|Food ordered with AlipayAlipayIn 2004, the Alibaba Group launched Alipay, a third-party online payment platform with no transaction fees. It also provides an escrow service, in which buyers can verify whether they are happy with goods they have bought before releasing money to the seller. Alibaba Group spun off Alipay in 2010 in a controversial move.WEB,weblink Alibaba has a new way of explaining its controversial Alipay spinoff, Guilford, Gwynn, June 2014, Quartz, According to analyst research report, Alipay has the biggest market share in China with 300 million users and control of just under half of China's online payment market in February 2014.WEB,weblink China's Internet Giants Lead in Online Finance, John Watling, 14 February 2014, The Financialist, Credit Suisse,weblink" title="web.archive.org/web/20140219223010weblink">weblink 19 February 2014, yes, 15 February 2014, dmy-all, In 2013, Alipay launched a financial product platform called Yu'ebao (余额宝).WEB,weblink Financial Innovation in China: Alibaba's Leftover Treasure – 余额宝, Chohan, Usman W., McGill University, 14 May 2014, In 2015, Alibaba announced that they will introduce a system that can be paid by recognizing the owner's face.NEWS,weblink ko:알리바바, 알리페이에 '얼굴 인식' ê²°ì œ 도입, March 17, 2015, Newsis, October 12, 2017, Seoul, Korean, Alibaba introduces 'Face Recognition' payment to AliPay, JOURNAL, Wu, Jen-Her, Li, Qi, Wei, Kwok Kee, 2016-07-02, Alibaba's IT platform and electronic commerce synergy in driving "Singles' Day", Journal of Organizational Computing and Electronic Commerce, 26, 3, 193–202, 10.1080/10919392.2016.1194050, 1091-9392, On 16 October 2014, the Alipay company was re-branded as Ant Financial Services.NEWS,weblink Alibaba affiliate Alipay rebranded Ant in new financial services push, 2014-10-16, Reuters, 2019-01-16, en, One of the factors for Alibaba's success in this platform is the company's quick and reliable payment system, where it offers several types of payment systems such as credit card, debit card, Alipay, Quick-pay, and online banking. These payment systems help to cope with simultaneous cash flow transactions with ease and convenience. Ant Financial was ranked sixth in Fortune's Change the World list, recognized for the positive green environmental impact of its Ant Forest, the world's largest platform for tracking individuals' carbon footprints. Ant Financial and its partners have achieved considerable success in the reduction of {{CO2}} emissions.NEWS,weblink Ant Financial ranked 6th in Fortune environmental list, Wang, Yanfei, 2017-09-09, China Daily, 2017-10-03,weblink" title="web.archive.org/web/20170912165319weblink">weblink 2017-09-12, NEWS,weblink Ant Financial named in Fortune's "Change the World" list--China Economic Net, en.ce.cn, Ant Financial is the highest valued fintech company in the world, and the world's most valuable unicorn (start-up) company, with a valuation of US$150 billion.NEWS,weblink China's Ant Financial reportedly raises $10 billion at $150 billion valuation, CNBC, 2018-06-18, NEWS,weblink Ant Financial Said To Close $150B Funding Round, Wang, Yue, Forbes, 2018-06-18, NEWS,weblink China’s digital-payments giant keeps bank chiefs up at night, The Economist, 2018-06-18,

Entertainment services

Alibaba created a new live entertainment business unit under its Digital Media and Entertainment Group which focuses on ticketing, content creation and live experiences, bringing its entertainment ticketing platform Damai and its content creation and technology units MaiLive and Maizuo under one roof. It aims to provide a platform for live events (e.g. concerts, plays, eSports and sports events), as well as supporting content partners and leveraging Alibaba's data capability for offline shows.NEWS,weblink Alibaba announces live entertainment business group - TechNode, 20 September 2017, TechNode, NEWS,weblink Alibaba Launches Unit Dedicated to Live Events, Fuscaldo, Donna, 20 September 2017, Investopedia, It also provides the online digital distribution service 9Apps, which hosts downloadable content and applications.NEWS,weblink Alibaba Owned UCWeb Faces Risk Of Ban For Data Theft Allegations, inc42.com, In March 2014, Alibaba agreed to acquire a controlling stake in ChinaVision Media Group for $804 million. The two firms announced they would establish a strategic committee for potential future opportunities in online entertainment and other media areas.WEB,weblink Alibaba buys ChinaVision stake for $804 million; gains TV, movie content, Kwok, Donny, Thomas, Denny, March 12, 2014, Edwina Gibbs, Reuters, October 12, 2017, Carsten, Paul, The company was renamed Alibaba Pictures Group.NEWS,weblink Spoiler Alert: Jack Ma Beats Jet Li, but No Hollywood Ending for Alibaba, Yuan, Li, November 16, 2017, 27 March 2018, Wall Street Journal, In March 2015, Alibaba Group launched AliMusic as its music division. Xiami Music and Tiantian Music are two of music steaming APP owned by AliMusic. AliMusic named Gao Xiaosong as the chairman and Song Ke as Chief Executive Officer in July 2015.NEWS,weblink Alibaba Names Renowned Musician Gao Xiaosong to Run Music Unit {{!, Alizila.com|date=2015-07-20|work=Alizila.com|access-date=2018-03-02|language=en-US}} In 2017, Tencent Music has expected $10bn IPO by signing a rights deal with Alibaba, strengthening its position within the important Chinese market. Under the terms of the deal Alibaba will gain the right to stream music from international labels such as Sony Music, Universal Music Group and YG Entertainment, which already have exclusive deals with Tencent, in return for offering to its catalogue from Rock Records, HIM International Music and so on.NEWS,weblink Alibaba and Tencent collaborate on music copyright · TechNode, 2017-09-12, TechNode, 2018-03-02, en-US, In April 2014, Alibaba and Yunfeng Capital, a private equity company controlled by Alibaba's founder, Jack Ma, agreed to acquire a combined 18.5 percent stake in Youku Tudou, which broadcasts a series of popular television programs and other videos over the Internet.WEB,weblink Alibaba Buys Stake in Chinese Web TV Company for $1.2 Billion, Neil Gough, April 28, 2014, New York Times,

Internet services

In 2004, the Alibaba Group released Aliwangwang, an instant messaging software service for interactions between customer and online sellers. By 2014, there are 50 million Aliwangwang users, making it the second largest instant messaging tool in China.WEB, Yan, Sophia,weblink Alibaba continues quest to own the Chinese Internet - Jun. 11, 2014, Money.cnn.com, 2014-06-11, 2017-05-09, In October 2013, the Alibaba's chairman Jack Ma announced that the Alibaba Group would no longer use Tencent's messaging application WeChat, and would henceforth promote its own messaging application and service, Laiwang.NEWS,weblink Alibaba's Jack Ma to dump WeChat service in favour of 'own baby' Laiwang, South China Morning Post, 23 October 2013, 28 October 2013, In April 2014, Alibaba Group and UCWeb, a Chinese provider of mobile internet software technology and services, launched Shenma (神马), a mobile-only search engine, as part of a joint venture.Alibaba, UCWeb plan mobile-search joint venture, MarketWatch, Apr 28, 2014Alibaba, UCWeb Team Up In Mobile Search, Forbes magazine, Apr 28. 2014 Later in June, the Alibaba Group acquired UCWeb, with an international product portfolio that includes a mobile browsing service (UC Browser), app and game distribution platforms (9Apps and 9Game), a mobile traffic platform (UC Union) and UC News that primarily caters to all types of news in the India market (as an aggregator) among others.Alibaba to buy out UCWeb in China's biggest internet merger, Reuters, June 11, 2014Alibaba Fully Buys Out UCWeb in China's Biggest Internet Deal Ever, Forbes magazine, June 11, 2014Alibaba Buys Remaining Stake in UCWeb, Wall Street Journal, June 11, 2014Alibaba to Acquire Rest of UCWeb to Boost Mobile Offering, Bloomberg, June 11, 2014UCWeb to accelerate international expansion after Alibaba merger, PCWorld, June 12, 2014UCWeb — The final piece of Alibaba’s puzzle, HongKong Economic Journal, Jun 13, 2014 Alibaba's Y Projects Business Unit developed the Xuexi Qiangguo app, which is used to teach Xi Jinping Thought.NEWS, Alibaba is the force behind hit Chinese Communist Party app: sources, Pei, Li, Cate, Cadell, Reuters, February 18, 2019,weblink Muralikumar, Anantharaman, In October 2005, Alibaba Group formed a strategic partnership with Yahoo! and acquired Yahoo! China, a Chinese portal previously launched on 24 September 1999 that focuses on Internet services like news, email, and search.WEB,weblink Yahoo! Inc. - Company Timeline, Wayback Machine, 2008-07-13, 2016-07-19, bot: unknown,weblink" title="web.archive.org/web/20080713214826weblink">weblink 13 July 2008, dmy, In April 2013, Alibaba Group announced that, as part of the agreement to buy back the Yahoo! Mail stake, that they would suspend technological support for China Yahoo! Mail service and begin migration of Yahoo! China Mail accounts. Several options were offered to users to make the transition as smooth as possible, and Yahoo! China users had four months to migrate their accounts to the Aliyun mail service, the Yahoo! Mail service in the United States, or to another third-party e-mail provider of the user's choice.Steadman, Ian. (22 April 2013) Yahoo! decides to close its Chinese mail service (Wired UK) {{webarchive|url=https://web.archive.org/web/20130831235656weblink |date=31 August 2013 }}. Wired.co.uk. Retrieved on 21 September 2013. Yahoo! China closed its mail service on 19 August 2013. E-mails sent to Yahoo! China accounts could be forwarded to an Alimail box until 31 December 2014. Users were also allowed to transfer e-mail accounts to yahoo.com or any other e-mail service. It is estimated there are no more than a million users with Yahoo! Mail for China and chances are they also own other e-mail accounts.WEB,weblink Yahoo!China Closing Mail Service Today, TechNode, 20 September 2014,

Others

In 2014, Alibaba and Yunfeng Capital, a private equity firm, launched AliHealth when the two companies bought a 54% stake in CITIC 21CN for HK$1.33 billion (US$171 million).NEWS, Chan, Ray, Yiu, Enoch, Yu, Sophie, Alibaba buys controlling stake in Citic 21CN,weblink South China Morning Post, 29 January 2019, en, 25 January 2014, WEB, Wang, Jasmine, Alibaba, Yunfeng to Buy Control of Citic 21CN for $171 Million,weblink Bloomberg L.P., 29 January 2019, 23 January 2014, It is listed on the Hong Kong Stock Exchange as {{Sehk|0241}}. It positions itself as a pharmaceutical e-commerce business and medical services. In the same year, Alibaba acquired Chinese map supplier AutoNavi.WEB,weblink Alibaba Agrees to Buy AutoNavi in $1.5 Billion Map Deal, 2014-04-11, Bloomberg, 2017-05-09, In April 2015, the group also reached an agreement to transfer its online B2C pharmacy, Tmall Medical (yao.Tmall.com), to AliHealth. The integration provides consumers a wide range of pharmaceutical and health products available in China.WEB,weblink Archived copy, 2 March 2016,weblink" title="web.archive.org/web/20160215005208weblink">weblink 15 February 2016, yes, dmy-all, In 2015, Alibaba later launched its Shanghai-based sports division, AliSports, after a consolidation of some of the parent company's existing business units.WEB,weblink Company Overview of Alisports.com, 17 July 2017, Bloomberg,weblink 17 July 2017, no, 17 July 2017, The new company's operations encompass television and digital sports rights, event operation, venue commercialization, copyright, media, business development, gaming, and ticketing. AliSports secured exclusive title sponsorship of the FIFA Club World Cup from 2015 to 2022.NEWS,weblink Infantino suggests 32-team FIFA Club World Cup, 19 November 2016, Special Broadcasting Service, 17 July 2017,weblink" title="web.archive.org/web/20161119174716weblink">weblink 19 November 2016, no, Sydney, The company announced a Champion of Champions rugby sevens tournament in 2017, to be played in Shanghai for the highest prize money ever offered in the sport.NEWS,weblink China to host richest ever rugby sevens tournament as US$100 million injection bears first fruit, 17 July 2017, South China Morning Post, 17 July 2017,weblink" title="archive.is/20170717164656weblink">weblink 17 July 2017, no, In December 2015, Alibaba agreed to a deal to acquire the South China Morning Post and other media assets belonging to the group for a consideration of $266 million. Although Alibaba promised editorial independence, vice-chairman Joseph Tsai said that Alibaba believes that "the world needs a plurality of views when it comes to China coverage. China's rise as an economic power and its importance to world stability is too important for there to be a singular thesis."WEB,weblink Disconnect: Jack Ma made a big mistake buying SCMP, Custer, C., Tech in Asia, December 14, 2015, October 12, 2017, The acquisition attracted media concerns over what this would mean for the newspaper's coverage.WEB,weblink Alibaba agrees on $266 million acquisition deal with South China Morning Post, Jourdan, Adam, Kwok, Donny, Yu, Jess Macy, December 14, 2015, Roantree, Anne Marie, Woo, Ryan, Reuters, October 12, 2017, Other subsidiaries of Alibaba include Hangzhou Ali Venture Capital and Alibaba Entrepreneurs Fund. Hangzhou Ali Venture Capital (杭州阿里创业投资) is a company 80% owned by Jack Ma and another manager of Alibaba. For regulatory purpose, Alibaba Group did not own the company directly, but by pleading. It was considered as a subsidiary and/or consolidated entity of Alibaba Group.WEB,weblink List of Significant Subsidiaries and Consolidated Entities of Alibaba Group Holding Limited, Alibaba Group, U.S. Securities and Exchange Commission, SEC filing, Ali Venture Capital is a shareholder of Beijing Enlight MediaWEB,weblink 2015 Annual Report, 2016, 22 January 2017, Beijing Enlight Media, Shenzhen Stock Exchange, Chinese, and a domestic shareholder of China Unicom.WEB,weblink zh:非公开发行A股股票预案, 21 August 2017, 25 August 2017, China United Network Communications, zh-hans, The Alibaba Entrepreneurs Fund is a non-profit making initiative launched by Alibaba Group in 2015.WEB,weblink Our mission is to help Hong Kong and Taiwan-based entrepreneurs and young people realize their dreams and visions for their businesses and communities., www.ent-fund.org,weblink" title="web.archive.org/web/20180704063512weblink">weblink 2018-07-04, yes, Alibaba also has invested in more than 10 startups in Hong Kong including DayDayCook,NEWS,weblink DayDayCook raises fresh funds to enhance step-by-step instructional videos on recipes, Zen, Soo, 2017-07-15, South China Morning Post, GoGoVan,WEB,weblink GoGoVan becomes Hong Kong's first $1 billion startup following merger deal, Jon, Russell, 2017-09-02, techcrunch.com, WeLendNEWS,weblink Alibaba funds lending startup WeLab to help it break out of China, Steven, Millward, 2017-11-08, techinasia, and Qupital.NEWS,weblink Alibaba Makes Its First FinTech Investment In Hong Kong, Sam, Ameen, 2017-05-17, Forbes, WEB,weblink Hong Kong's Qupital raises $2M led by Alibaba to finance invoice loans for SMEs, Jon, Russell, 2017-05-18, Techcrunch,

Corporate governance

File:Enabling eCommerce- Small Enterprises, Global Players (39008130265) (cropped).jpg|thumb|Jack MaJack MaAlibaba's main founder Jack Ma is the executive chairman of the Alibaba Group since its creation. Joseph Tsai is Alibaba's executive vice-chairman since 2013. Daniel Zhang is Alibaba's CEO since 2015.WEB,weblink Alibaba's CEO replaced, Kelley, Michael B., Yarow, Jay, 7 May 2015, www.businessinsider.com, BUSINESS INSIDER, 7 May 2015, J. Michael Evans is Alibaba's president since 2015.NEWS,weblink Alibaba Group Names Michael Evans as President, Wong, Gillian, 2015-08-04, Wall Street Journal, 2019-01-17, en-US, 0099-9660, The board of directors of Alibaba includes top management Jack Ma, Joseph Tsai, Daniel Zhang, and J. Michael Evans, directors Eric Jing and Masayoshi Son (founder and CEO of SoftBank), and independent directors such as Chee Hwa Tung, Walter Kwauk, Börje E. Ekholm, and Wan Ling Martello, as well as Yahoo! co-founder and former CEO Jerry Yang.WEB,weblink Alibaba Group, www.alibabagroup.com, 2019-01-17, Besides Ma, Tsai, Zhang, and Evans, senior management also includes Maggie Wu (CFO) Judy Tong (CPO), Jeff Zhang (CTO and President of Alibaba Cloud Intelligence), Sophie Wu (CCO), Tim Steinert (General Counsel and Secretary), Jessie Zheng (CRO and CRGO/Chief Platform Governance Officer), Angel Zhao (Head of Alibaba Globalization Leadership Group), Chris Tung (CMO), Trudy Dai (President of Wholesale Marketplaces), Fan Jiang (President of Taobao.com), and Jet Jing (President of Tmall.com).Previously, Jack Ma served as the CEO of the Alibaba Group since its creation, but later stepped down on 2013, choosing Jonathan Lu as his successor.NEWS,weblink Jack Ma's Last Speech as Alibaba CEO, Wee, Willis, 13 May 2013, Tech in Asia, 23 September 2014, NEWS,weblink Jack Ma steps down as Alibaba chief, Hille, Kathrin, 15 January 2013, Financial Times, 23 September 2014, United Kingdom, subscription, The Alibaba Group under Lu was performing well, though there were rumors that Ma was growing distrustful in Lu's ability to lead the company.NEWS,weblink Alibaba Appoints Jonathan Lu as New CEO, Will Take Ma's Desk on May 10, Millward, Steven, 11 March 2013, Tech in Asia, 23 September 2014, WEB,weblink IT'S OFFICIAL: ALIBABA WILL BE THE LARGEST IPO EVER, Udland, Myles, Business Insider, 2019-01-17, Daniel Zhang, who served as COO of Alibaba under Lu, succeeded Lu as CEO in 2015.WEB,weblink Who Is Alibaba's New CEO?, Flannery, Russell, Forbes, en, 2019-01-17, On 10 September 2018, Ma chose Zhang to succeed him as executive chairman of the Alibaba Group after his stepping down announcement, and this would go into effect in 1 year on 10 September 2019.WEB,weblink Jack Ma succession plan at Alibaba: Daniel Zhang to become chairman, Choudhury, Saheli Roy, 2018-09-09, www.cnbc.com, 2019-01-17,

Controversies

Gold Supplier membership

Alibaba.com offers a paid Gold Supplier membership to try to ensure that each seller is genuine; sellers' Gold Supplier status and the number of years it has been held are displayed.WEB,weblink Gold Supplier, Alibaba Web site, 22 January 2016, The supplier verification types and checks are listed on Alibaba.com's website, with more stringent checks for sellers outside China.WEB,weblink Alibaba.com's Supplier Verification Services, Alibaba Web site, 22 January 2016, While the majority of suppliers are reported to be genuine,{{citation needed|date=August 2013}} there have been many cases of sellers, some with Gold Supplier status, seeking to defraud unsuspecting buyers.WEB,weblink Top 10 Scams on Alibaba.com!, Andrewminalto.com, January 2014, Andrew Minalto, 22 January 2016, In February 2011, controversy ensued when Alibaba's corporate office admitted that it had granted the mark of integrity of its "China Gold Supplier" program to more than 2,000 dealers that had subsequently defrauded buyers; the firm's share price dropped "abruptly" after the announcement.NEWS, Alibaba and the 2,236 thieves,weblink The Economist, 24 February 2011, 23 September 2012, A statement from the firm reported that Yan Limin, the general manager of Alibaba.com at the time, had been dismissed in March for "misconduct"; Phil Muncaster of UK's The Register additionally reported that "a further 28 employees had been involved in dodgy dealings".WEB, Ex-Alibaba GM cuffed as bribery scandal resurfaces,weblink Muncaster, Phil, The Register, London, 6 July 2012, 23 September 2012, As the Economist noted, the company's response has conflicting components: Alibaba's promulgated view that its corrective actions indicate its commitment to quality and integrity (where it contrasts itself with other scandal-associated Chinese business sectors), versus a damage control view suggesting that the subscription-driven, third-party verified "China Gold Supplier" program was endangered by diminished trust in its endorsement system, removing the incentive for global buyers to choose Alibaba as their business-to-business service, thus more broadly endangering Alibaba through impact on its brand and capabilities (the latter via the "defenestration of senior people"). The scandal was said to have placed the head of Alibaba Group, Jack Ma—who was described as having been furious over the scandal—in a position to personally fight to win back trust.JOURNAL,weblink Alibaba's Jack Ma Fights To Win Back Trust, Epstein, Gady, Forbes, 11 April 2011, 23 September 2012,

Uranium sales

In May 2012, a US law enforcement agent posing as an American broker representing persons in Iran posted an advertisement on Alibaba.com seeking to purchase uranium. In August 2013, Patrick Campbell of Sierra Leone was arrested at New York's John F. Kennedy International Airport. Samples of raw uranium ore were allegedly found concealed in the soles of his shoes. Campbell was accused of seeking to arrange the export of 1,000 tonnes of yellowcake from Sierra Leone to the Iranian port of Bandar Abbas, packed in drums and disguised as the mineral chromite.WEB,weblink BBC News – Iran nuclear: 'Uranium shoe' man arrested in US, BBC News, 20 September 2014, It was later determined that the samples contained an insignificant amount of uranium, and Campbell was acquitted at trial.MAGAZINE,weblink The Uranium Sting: Did Homeland Security Catch a Smuggler or Create One?, Bloomberg Businessweek, 13 November 2014,

Counterfeit items and scams

Alibaba is frequently associated with fraudulent import of counterfeit items: in 2016, the Office of the United States Trade Representative added Taobao back onto a list of notorious counterfeit platforms that includes the likes of torrent site The Pirate Bay.WEB, Why Alibaba Can't Complain About Its Return to the 'Notorious' Counterfeit Market List,weblink 22 December 2016, Alibaba denied wrongdoing and started timid action against counterfeiters with only two lawsuits filed {{as of|2017|January|4|lc=y|df=US}},NEWS, Alibaba sues sellers of counterfeit good for the first time after it was blacklisted by the US,weblink CNBC, 4 January 2017, but brands suffering from the counterfeit products continue to blame Alibaba for not doing what it takes to fight the issue.NEWS, Brands accuse Alibaba of not doing enough to stop sale of counterfeit goods,weblink Wall Street Journal, 4 February 2017,

Class action on IPO

Alibaba and the underwriters of its IPO were sued in California in a consolidated class action lawsuit.Alibaba Enters into a $75 Million Settlement Deal; Shares Climbed 2% in Pre-market - capitalwatch.com The lawsuit was brought in San Mateo Superior Court in October 2015 on behalf of investors who purchased Alibaba's American Depositary Shares, and it alleged violations of the Securities Actweblink Alibaba reached a settlement agreement in December 2018, subject to court approval, in which it agreed to pay $75 million to settle the lawsuitweblinkAlibaba settlement

References

{{reflist}}

External links

{{Commons category|Alibaba Group}}
  • {{Official website}}
{{Finance links| name = Alibaba Group Holding Ltd| symbol = BABA| sec_cik = 1577552}}{{Alibaba Group|state=expanded}}{{Major Internet companies}}

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